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Refund Policy

Returns and Exchanges:

Within 7 days after purchase, we are happy to accept any unused, undamaged items with original tags for a refund or an exchange. We believe in providing our customers with the flexibility to choose the best option for their needs.

Refund Process:

When you request a refund, our team will carefully assess the condition of the returned item to ensure it meets our refund criteria. If the item is unused, undamaged, and has its original tags, we will initiate the refund process.

Please note that shipping costs will not be refunded. Additionally, a 10% delivery and handling fee will be deducted from the total cost of the purchase. This fee covers the administrative and logistical expenses associated with processing your refund.

Customer Satisfaction:

At Bunax Mart, we strive to provide a unique shopping experience that exceeds your expectations. We value your feedback and are committed to resolving any issues or concerns you may have. If you have any questions or need assistance with a refund, please don't hesitate to contact our customer service team. We are here to help!

Thank you for choosing Bunax Mart. We appreciate your trust in our products and services.